How do I place an order?
Do you have a catalogue?
What are your shipping
procedures in Canada?
Do you ship to all parts of the
world?
What is the fastest shipping
method?
What method of payment do you
accept?
How do you handle
backorders or out of stock items?
What price increases can be
expected?
What is the US Surcharge?
What is your policy on
returns?
Do you make quotes?
Email :
orders@aaasupplyhouse.com
orders only 1-877-250-8995
fax at 1-877-291-3808 or 403-291-3808
order with enquires or enquires to 403-250-3313
mail order to :
AAA Supply House Ltd
8, 2235 30 Ave NE
Calgary, AB
T2E 7C7
We do print a catalogue every two years.
We will gladly send a current copy in the mail for you.
Or check out the Catalog link at the top or bottom of the page.
Our regular shipping methods are by
Expedited Canada Post and
Greyhound Bus.
We also can use UPS, Loomis, and other couriers.
Dangerous Goods and Hazardous Materials
must be send by Greyhound Bus
or by trucking company. NO EXCEPTIONS.
We do ship COD. Extra fees apply.
We ship by Air Mail, but are very
restricted on the size. If parcel is oversized,
we ship by UPS. Brockerage Fees apply - please enquire.
We ARE NOT able to ship COD out of Canada.
Increases are difficult to forsee, so your
invoice price is our current price
on that product. We only increase our prices when our suppliers
have an increase.
This is not the same as the US Surcharge.
Prices in our catalogue are based on a
$1.40 exchange rate for products
imported from the US. Unfortunately, due to the extreme devaluation
of the
Canadian Dollar, we are reluctantly forced to add a surcharge to
compensate
for the difference. This temporary surcharge fluctuates with the
daily quoted
bank rate and will be eliminated when the rate returns to $1.40 CDN.
This allows us to offer you the lowest possible prices on these
products.
All returns must be made within 30 days
with prior authorization.
A copy of the invoice must accompany the return. If no invoice is
with return,
credit is subject to 25% restocking fee.
After 30 days, there will be a 25%
restocking fee.
All products must be in salable condition
and unaltered. NO RETURNS
on printed matter, videos, chemicals, or paint. We DO NOT accept any
forms if they have been altered in any way.
Altered means: any changes to the surface, structure, or detail of
the form.
This includes, but is not limited to: sanding, ruffing, nailing,
drilling,
rasping, cutting the wire or rods, sawing, or bonding the form.
NO RETURNS AFTER 90 DAYS.
We will gladly put a quote together for
you. This will help those of you
who wish to save the COD fee and send us a Money Order or a Bank
Draft.
Please allow us one day to process the order and have the quote
made.We will hold the order for 10 days so that payment can be forwarded.
Payments not received within 10 days will be considered cancelled.
Although, we strive to make every effort
to ensure the information
on this site is correct and up-to-date,
we cannot guarantee the accuracy of the information.
As products do sometimes become unavailable,
please do not rely soley on the information contained herein.
If
you have any questions or concerns,
Please contact AAA Supply House Ltd.
Thank you.
TollFree 877-250-8995
Local 403-250-3313
Fax
877-219-3808
AAA Supply House Ltd.
Bay #8, 2235 - 30AVE NE
Calgary, AB T2E-7C7